Telephone Services
Schedule of Rates September 1, 2017
Residential Service:
$27.50/month plus taxes & calls
Phone & Internet $66.45/month plus taxes & calls when bundled with FranklinVT long distance
Residential line……………...$18.00/month
FCC Access Line Charge.......$6.50/month
FCC Access Recover Charge (ARC) ………..$3.00/month
Income qualified customers may apply for a monthly Lifeline reduction.
Call Franklin Telephone 285-9911 for more info.
Business Service:
$34.50/month plus taxes & calls
Business line....................$25.00/month
FCC Access Line Charge:$6.50/month ($9.20/month/line for multiline)
FCC ARC ………...….$3.00/month/line
Summer Seasonal:
$29.50/month plus taxes & calls
Summer Seasonal Line………...$23.00/month
FCC Access Line Charge.........$6.50/month
FCC ARC …………………………...$ 0/month
Summer seasonal is for 6 months service May 1-Oct 31, Winter charges of half the ARC, FCC access charges &
taxes. Winter service is not maintained.
Terms: Local service is billed in advance.
Rates are net, billed monthly and payable within 25 days. Accounts become delinquent after 25 days from
the original billing date. A 1% penalty is assessed on the delinquent amounts on the 15th day of each month.
Taxes: Certain services are subject to a 3% federal excise tax, 2.4% VT universal service fee, 6% sales & use
and a federal universal service fee that changes quarterly.
Local Calling Areas: Free usage to direct dialed calls to Franklin (285), Enosburg (933), and Swanton (868)
Franklin Regional Calling Area:
East Fairfield (827,418,551,664,761)
Enosburg (347,403)
Richford (255,708,848)
St Albans 524,527,370,393,713,752,782
Swanton (466, 818)
Rates for direct dialed calls:
Peak (9 AM- 9 PM weekday) $.03/minute
Off-peak............... $ .01/minute
Long Distance Service:
Franklin bills for FranklinVT, LLC. and Consolidated Communications Long Distance.
You may choose any long distance carrier that has requested activate of their carrier identification code.
If you choose to change long distance carriers, please notify us at 285-9911. It is your responsibility to notify
your former carrier when you switch. There is a $5.25 fee each time you changeyour long distance provider.
Service Charges:
Primary Service Order............ $35.00 activation of service
Secondary Service Order........ $2.00
Central Office Charge.............. $7.00
Premise Visit Charge.............. $25.00
Returned Check Charge......... $20.00
Disconnect notice................... . $3.00
Disconnect or Reconnect ......... $9.00
Inside Wiring Charge……………$8.00
Outside Wiring Charge............ $25.00
Outside wiring beyond 200 ft subject to additional fees.
Caller ID Custom Calling Features
Caller ID............................ $4.00/month
Caller ID Line Blocking...…$4.00/month
$2.00/month for special caller id functions
The Caller ID line blocking fee is waived for unlisted customers or for safety risk.
Call Waiting...................... $1.50/month
Call Forwarding................ $1.50/month
Three Way Calling........... $1.50/month
Speed Calling (8 #).......... $1.50/month
any two=$2.40/month; 3=$3.30/month; 4=$4.00/month
Speed calling (30 #)…......$3.00/month
Restricted Access/Toll…...$4.00/month
Warm line......................... $1.00/month
Additional Charges:
Off-premise extension(same cable)…..$1.50/month
Off-premise ext(different cable)…….....$6.50/month
Additional directory listing………….…..$1.00/month
Non-published or unlisted.....................$4.00/month
Teen number...................................... .$2.00/month
phone rental..........................................$ .80/month
Seasonal phone rental……………........$1.30/month
Outlet/wire maintenance………………...$ .20/month
Long cord rental.....................................$ .25/month